Privacy Policy

At Brain & Bodily Injury Centers (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal and health-related information (“Personal Data”) when you use our website, portal, and services (the “Services”) at app.brainandbodilyinjury.com.

1. Information We Collect

We collect information in various ways:

Information you provide: Registration data (name, email, phone, address), medical history or health data, payment information (handled via third-party processors), responses to assessments or forms.

Automatically collected data: Device and browser data (IP address, device type, operating system, pages visited), cookies, analytics data.

Derived or aggregated data: Usage patterns, trends, anonymized data for improving services.

2. Use of Information

We use your data for purposes including:

Provide, maintain, and personalize services

Process payments, subscriptions, billing

Communicate (emails, SMS, notifications)

Onboarding, diagnostics, treatment planning

Analytics to improve user experience and functionality

Compliance with legal obligations

3. Disclosure & Sharing

We may share data with:

Service providers / vendors (e.g. payment processors, hosting, analytics) — only as needed and under confidentiality obligations.

Medical or health professionals (in your care team) for treatment and coordination.

Legal/regulatory bodies as required by law (e.g. if mandated to disclose).

Aggregate or anonymized data that cannot identify you personally.

We will not sell your Personal Data to third parties.

4. Data Security & Retention

We take reasonable administrative, technical, and physical safeguards to protect your data.

Access limited to authorized personnel only.

We retain Personal Data as long as necessary for the purposes listed above or as required by law. Afterward, data is deleted or anonymized.

5. Your Rights

Depending on your jurisdiction, you may have rights such as:

Access or obtain your Personal Data

Rectify incorrect or incomplete data

Request erasure (delete your account)

Restrict or object to processing

Withdraw consent where processing is based on your consent

To exercise rights, contact us at [email protected]..

6. Cookies & Tracking

We use cookies and similar technologies to:

Enable functionality (login, preferences)

Understand usage patterns (analytics)

You may disable non-essential cookies via browser settings, but that may affect functionality.

7. Children

We do not knowingly collect or solicit information from minors under 13. If we learn that we have collected data from a minor without parental consent, we will delete it.

8. Third-Party Links

Our Services may contain links to third-party websites. This Privacy Policy does not apply to those sites. Review their privacy policies before providing personal information.

9. Changes to Privacy Policy

We may update this policy. Changes will be posted here with a revised “Last updated” date. Significant changes will be communicated to you where required by law.

10. Contact Us

Email: [email protected]